Click-Cork FAQs

No. Click-Cork does not contain any vinyl components. Commercial-rated wear and waterproofing is achieved through the Hotcoat® 5-layer topcoat, a proprietary blend of acrylic, polyurethane and aluminum oxide.

Click-Cork is guaranteed from domestic pet stains. We warrant that Click-Cork will not stain from pet (domestic cat or dog) waste, including urine, feces and vomit, providing it is cleaned within 24 hours.

Click-Cork flooring is made of 100% natural materials. We do not use nanotechnology or formaldehyde in the manufacturing process. Click-Cork is also isocyanate free.

All Click-Cork floors are subjected to rigorous tests by third-party laboratories that are designed to ensure all Click-Cork products meet the highest standards and do not harm interior air quality. This means our products do not release harmful Volatile Organic Compounds (VOCs) into living environments. Click-Cork is also free of harmful plasticizers, such as ortho-phthalates.

This rigorous control has resulted in The GREENGUARD Environmental Institute to certify all Click-Cork floors worldwide with its highest certification: GREENGUARD Gold.
GREENGUARD Gold Certification offers the strictest certification criteria, considering safety factors to account for sensitive individuals (such as children and the elderly), and ensures that a product is acceptable for use in environments such as schools and healthcare facilities. It is referenced by both the Collaborative for High-Performance Schools (CHPS) and the Leadership in Energy and Environmental Design (LEED) Building Rating System.

While Click-Cork is a very stable floor, we recommend a 3/8" (10 mm) dilation around the perimeter of every installation and a 6-mil vapor barrier over concrete that is at or below grade.

Click-Cork floors can be used in homes where wheel chairs are needed but Click-Cork should NOT be applied to ramps. We recommend that you apply adhesive in the joints when motorized chairs will be used.

This material is 100% sawdust from production leftovers sourced from sawmills.

No. Click-Cork flooring is bonded via a heat process and natural binders like natural rubber.

The sound of walking in hard shoes on laminate is 60% louder compared to walking on True Earth flooring (walking sound), 60% more room noise (the sound in the overall room) and 40% more transmission sounds to the next room than on True Earth flooring. The top layer of leather and bottom layer of cork makes for a much quieter floor than laminate. This goes for the sound created in the space as well as adjacent spaces.

This is achieved through the 5-layer Hotcoat®, a proprietary blend of acrylic, natural urethane, and aluminum oxide to allow for flexibility and movement. This makes it more durable and resistant to wear and tear compared to other flooring products, while reducing room and footfall noise for both better underfoot comfort and sound quality.

The top 1 mm cork layer combined with the Hotcoat layer forms a much harder surface than cork alone.

All Click-Cork planks use 100% natural cork for the top 1 mm layer. This layer is then digitally printed to achieve the design. This digital print combined with the Hotcoat layers provide 100% UV protection, giving it excellent light and fade resistance whereas traditional cork is prone to fading even in areas with no direct UV rays.

The necessities are a hammer, tapping block and a pull bar. We highly recommend using 3/8-inch inch spacers and a crosscut power saw with a blade suitable for plastics. Other basics to have on hand include a pencil, chalk line and tape measure.

Yes. Click-Cork is designed to be a floating floor but the superior, heat-infused extrusion process allows superior bond strength of the underlayment that can be installed with adhesive.

Recommended adhesives are as follows:

Dry back Click-Cork (no click) - Mapei ECO 811

Click-Cork Click flooring - Mapei Ultrabond ECO 373

Click-Cork (dry back or click) where there is the possibility of moisture - Mapei Ultrabond ECO 399

Our 100% waterproof planks and tiles can be installed in any room of your home, from basement to top floor. Click-Cork is an interior product and must be stored/installed in a temperature-controlled interior environment.

No. Click-Cork is not suitable for outdoor flooring.

No. Click-Cork planks and tiles have an attached cork layer that provides sound and temperature insulation while naturally resisting mold and mildew.

Yes. Click-Cork already has superior sound properties, but if an additional underlayment is required, only high-density underlayment with a density of 20 lbs. per cubic foot or greater are allowed.

Yes. In order to provide additional sound attenuation, it is recommended that Click-Cork flooring be installed over no more than 1mm cork underlayment.

Yes. Even though Click-Cork is a very dimensionally-stable product, a 3/8" (10 mm) space next to walls and adjoining hardwood floors or other fixed objects such as kitchen furniture, etc. is required.

Yes. Click-Cork can be installed directly over most existing hard surface flooring. The exceptions are laminate, floating floors (not glued-down) of any type, loose lay, and perimeter fastened sheet vinyl. These types of flooring should be removed prior to installing Click-Cork. You can also install over tiles. The existing floors still have to meet the level requirements, which is no more than a 1/4 difference in a 10-foot span. Please see Click-Cork installation instructions for further details.

Important: Never install Click-Cork flooring over carpet or any other soft subfloor.

We recommend a PE foil or other vapor barrier be laid between a Click-Cork floor and subfloor. The slippery plastic sheeting will make it easier to slide flooring into place. Although this floor is waterproof, it is not aimed to be used as a moisture barrier. The subfloor must be dry (max 2.5% moisture content - CM method).

If installing over a concrete basement floor, a 6-mil polyethylene moisture barrier is required. When installing over a wood subfloor, a kraft paper or paper-based barrier is recommended.

Yes. However, you must use moisture proofing, like a 6-mil polyethylene moisture vapor barrier. If you are using a Tramex Moisture Meter and the level is anything above 5% we do not recommend installing Click-Cork flooring.

Depending on the project, you can allow the toilet to be placed directly on top of Click-Cork on the condition that the floor can move freely underneath the toilet. Otherwise, you could trim/cut it to the toilet as well, leaving an expansion joint. For caulking, please use a flexible silicone caulk.

Yes. For wall and ceiling installation, the planks need to be fully glued down on the substrate. We recommend reading and understanding the installation guide and treating a wall installation as you would a floor. For adhesive, use Loctite Power Grab Ultimate. Apply to the back of the planks as shown in the image below. [IMAGE] Note: The Lico-US warranty does not cover wall installations.

It is best to use a 6" cut-off piece of Click-Cork flooring as a tapping block.

The recommended minimum stagger for Click-Cork flooring is 12" (same as the width of the planks).

Yes, Click-Cork flooring is built to withstand heavy rolling loads (like motorized wheelchairs) as long as you follow the proper installation procedures.

Yes. The simple answer is that you'll install the flooring as you would in any setting except you'll place a dab of adhesive (like a Tite Bond III) at 8" to 10" on center along the long side of each plank's Uniclic lock. This prevents the planks from sliding past each other when there is torquing load at the surface.

Yes. Caster chair use is warranted with Click-Cork flooring. Caster chairs have been tested up to 35,000 cycles on this Class 4 Heavy-Commercial floor.

Yes. Click-Cork flooring can be used in a three- or four-season room. Leave a 3/8" perimeter gap and install a vapor barrier/PE foil to let the floor move as needed.

After a flood, Click-Cork flooring can be removed, cleaned, dried and re-installed over the dried subfloor, assuming the subfloor is not damaged or ruined.

Yes.

No.

Any in-floor heating system is acceptable. Just follow the manufacturer's technical standard requirements.

No.

Most underfloor heat systems max out at 85º F.

Best practice is to let the flooring acclimatize in the room where it will be installed for 24-48 hours with the heat/AC running at a temperature between 55º F and 85º F.

Yes. However, spilled hair dye must be wiped up as quickly as possible.

With any floating floor, a sealant at the perimeter of any room or space prone to flooding is recommended to prevent water damage to the subfloor.

A vapor barrier is required to allow movement in the floating floor and to keep any moisture at the subfloor surface out of the space.

A PE foil (kraft paper, plastic or even newspaper) underlayment lets the floating floor move as it needs to and extends the life of the floor.

Yes. Click-Cork flooring is very color stable and warranted against fading.

In a desert or very dry climate, it is necessary to:

1. Let the floor acclimate in the room where it will be installed for at least 48 hours in open boxes
2. Use a PE foil, (kraft paper or even newspaper) between the Click-Cork flooring and subfloor to ensure the Click-Cork flooring is free to 'move' as needed
3. Leave a 3/8" dilation gap at the perimeter of the floor for minimal expansion

First, sweep, dust mop or vacuum the floor to remove all loose dirt and grit. Then lightly damp mop with a well-wrung mop. Always use sliding pads when moving furniture or other heavy objects across the floor.

For regular cleaning, simply sweep, dust mop or vacuum the floor to remove loose dirt and grit. Do not use treated dust mops.

For a more thorough clean, use a properly diluted neutral pH cleaner in cool water or ready-to-use spray cleaner that will not leave a residue. We recommend Dr. Schultz Laminate Cleaner or Bona Pro Luxury Vinyl Cleaner. Follow label directions.

Do not wax or seal the floor and do not use any wood care product on the floor as these can leave a film that traps dirt.

As Click-Cork is sensitive to heat, do not use a steam mop as the steam will damage the wear layer and cause deformation.

Steam cleaning is not covered under warranty.

The single greatest cause of damage to any flooring or floor finish is abrasion from dirt and grit. Wherever possible, use mats at entrances and doorways. Use non-staining floor protectors under heavy furniture, chairs and tables. For scuff marks and scratches, use a quality vinyl floor cleaner and the green side of a Scotch Brite pad to gently work the cleaner into affected areas to hide the scratch. If the scratch has penetrated the top layer, the plank will have to be replaced.

Sharp claws can damage the floor so be sure to keep pet nails trimmed. Clean up pet waste as soon as possible. We warrant that Click-Cork will not stain from pet (domestic cat or dog) waste, including urine, feces and vomit, provided it is cleaned within 24 hours.

No. Click-Cork will retain its luster. If the floor is dull or dirty, use a neutral pH floor cleaner that can be purchased at most home centers, hardware or grocery stores.

We recommend using Dr. Schutz LVT and Resilient Floor Care Cleaner, available on Amazon.com. If the scratch has penetrated the top layer, then the plank will have to be replaced.

Some people are more sensitive to odors than others. Most customers never notice an odor, while others have reported a slight odor. Regardless, there is no dangerous off- gassing and our flooring is 100% safe. If you experience an odor after installation, we recommend opening windows and ventilating the room as much as possible for 3 days.

Yes. We recommend non-staining vinyl-backed mats or woven rugs. We do not recommend the use of rubber- or latex-backed mats because the chemical (antioxidant) used to keep the backing from becoming brittle can permanently stain your floor.

The planks themselves are water resistant but once installed they do not provide a fully airtight surface. Water can still slip through the bevels if left more than 24 hours. Water spillage as is the case in bathrooms and kitchens wont damage the floor, but standing water must be avoided at all times. We recommend cleaning up water spillage as soon as possible, before 24 hours pass.

No, it resists staining, is easy to clean and requires no waxing. Waxing is not compatible with this product and using wax will void warranty.

Replacing sections or entire planks is a complicated procedure that should only be done by floor installation professionals. We recommend ensuring that your initial flooring purchase includes several extra Click-Cork planks in case you have one that needs replacement.

Support furniture with wide-bearing, non-staining floor protectors. Ideally, the protectors should be at least 1" in diameter, made of non-pigmented, hard plastic and rest flat on the floor. Non-staining felt protectors are also acceptable. Casters with a minimum 3/4" flat surface width or floor protectors are recommended for all moveable furniture. Make sure any metal protectors are rustproof. Replace your narrow-dome furniture rests with wide-bearing ones.

For chocolate, grease, juice and wine stains, use lukewarm water and a non-abrasive cleaner.

If you feel that you have a warranty-related problem, you should take your original purchase receipt back to the retailer where you purchased the floor and file a warranty claim with that store. The store will then contact us to begin the warranty process. An inspector may come to your home to evaluate the conditions and determine what caused the problem. Once an evaluation is complete you will be contacted with the results. The whole process could take up to 20-30 business days, depending on the circumstances, although most issues are resolved much faster.

Yes.

Yes. Click-Cork flooring, like every manufactured product on the planet, will eventually end up in a landfill. The good news is that Click-Cork flooring will eventually decompose because it is made of 100% natural materials and contains no plastic or PVCs.

The LICO factory is carbon negative and produces less CO2 than a single-family home.

LICO is endorsed by LEED, GreenGuard, Blue Angel, Floor Score and is EPD certified.